Shipping, Payment, and Return Policy
Shipping:
Products are packaged and shipped using innovative and secure methods to ensure no damage or breakage during transit. We are committed to delivering products according to the customer’s preferences.
All products are made to order, and the manufacturing process will take one to ten business days.
Once the manufacturing is complete, the products will be shipped to you directly. You will receive regular updates on the status of your order and the progress of the manufacturing.
All shipments are free of charge, regardless of location.
Payment:
We offer multiple payment options, including cash on delivery in selected areas.
With cash on delivery, you can inspect the product upon receiving it and verify its condition before making payment. If the product is not as expected, you can refuse to accept it without making a payment.
For other payment methods, you can also review the product upon receipt and ensure its condition. If the product is not as expected, you can return the product within 14 days of receipt.
Returns:
We are committed to providing high-quality products. Before shipping, we will provide you with all necessary details about the product to avoid any confusion or misunderstanding.
Products can be returned provided they are in their original condition and unused if they do not meet your expectations. We will compensate you in accordance with our policy, either by replacing the product or issuing a refund.
Please note that products that have been used or opened cannot be returned unless they are defective or damaged during shipping. If the product is damaged due to shipping, photos showing the damage must be provided.